When you use our website, we collect and store your personal information. Our primary goal in doing so is to provide a safe, efficient, and customised experience to our users. This allows us to provide services and features that most likely meet your needs, and to customise our website to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

To fully use our website, you will need to register using our online registration form to set up an account, where you may be required to provide us with your contact and identity information and other personal information as indicated on the forms throughout the website and complete the registration process. Once you give us your personal information, and initiate the registration process, you are not anonymous to us. You always have the option to not provide information by choosing not to use a particular service or feature on the website, unless we require it so. We may automatically track certain information about you based on your behavior on our website. You agree that we may use such information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include but is not limited to the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your Internet Protocol (“IP”) address.

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session.

Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. By accepting this Privacy Policy, you confirm your consent to Accuverse’s use of cookies and other such technologies. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. You agree, if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect and/or store such information. You agree that we may collect IP addresses from all visitors to the Website, like most websites. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Website, analyse trends, track users’ movement, gather broad demographic information for aggregate use for us to improve the Website, and deliver customised, personalised content.

Use of Personal Information 

You agree that we may use your Personal Information to facilitate the services you request. You agree that we may use your Personal Information and other information we obtain from your current and past activities on the Website to: resolve disputes; troubleshoot problems; measure your interest in the services provided by us, inform you about our products, services, and updates; customise your experience; detect and protect us against error, fraud, and other criminal activity; enforce Terms of Use; and as otherwise described to you at the time of collection. At times, we may look across multiple Users to identify problems or resolve disputes, and in particular we may examine your Personal Information to identify users using multiple User IDs or aliases. We may compare and review your Personal Information for errors, omissions, and for accuracy. You agree that we may use Personal Information about you to improve our marketing and promotional efforts, analyse site usage, improve the Website’s content and service offerings, and customise the Website’s content, layout, and services. These uses improve the Website and better tailor it to meet your needs, to provide you with an efficient, safe, and customised experience while using the Website. You agree that we collect and share your Personal Information with third parties such as google analytics, mail chimp, and any other third parties that we may use in the future.

You agree that we may use your Personal Information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted administrative notices, services offerings, and communications relevant to your use of the Website. By accepting the Terms of Use and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.

Disclosure of Personal Information

You agree and confirm that we do not rent, sell, or share Personal Information about you with other people (save with your consent) or non-affiliated companies except to provide products or Services under Terms of Use or this Privacy Policy, or under the following circumstances: (i) We use your Personal Information to facilitate the Services you request. We will share your Personal Information internally with those staff members who need it to complete your request or carry out your instructions regarding the receipt of marketing information. (ii) to provide the Personal Information to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners; (iii) to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (iv) to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law; (v) to transfer Personal Information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy; and (vi) from time to time, to reveal general statistical information about our Website and visitors, such as the number of visitors, number and type of services purchased, etc.

Further, you agree that we may share your Personal Information with the following categories of activities from time-to-time: Advertisements When you access the Website or enter Personal Information on the Website, such information is collected by the Website. The Personal Information is used by the Website in accordance with the terms of this Privacy Policy. The Website may also aggregate (gather up data across all Accounts) Personal Information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. Services offered on the Website by third parties There are certain services for which third parties request information before the service is listed on the Website. The information provided by you for such purposes is simultaneously collected by the Website and the respective third party. This information is utilised by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services. Posting to public areas of the website Please remember that if you post any of your Personal Information in public areas of the Website such as blogs, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the Website.

Access or change Personal Information

You may review, correct, update, or change your account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Website, your ID and Password are required in order to access your Account. You may also opt out of any future contacts from us at any time. You can contact us using the information on the Contact Us web page, at any time and do the following: (i) See what data we have about you, if any; (ii) Change / correct any data we have about you; (iii) Have us delete any data we have about you; and (iv) Express any concern you have about our use of your data.

Our Website may contain links to other websites. Please note that when you click on one of these links, you are entering another website over which the Website has no control and will bear no responsibility. Often these websites require you to enter your Personal Information. We encourage you to read the privacy statements on all such websites as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy or Personal Information or loss incurred by your use of these websites.

The EU General Data Protection Regulation (GDPR) provides EU residents with the below rights: (i) Right to information – including contact details of the controller and the purposes for processing Personal Information; (ii) Right to erase the Personal Information (“Right to be forgotten”); (iii) Right to rectify the Personal Information; (iv) Right to restrict the processing of the Personal Information; (v) Right to data portability of the Personal Information supplied to Accuverse by the EU resident; and (vi) Right to opt-out to processing. EU residents providing Accuverse Personal Information can exercise the above rights by writing to us at askus@accuverse.io.