Merriam-Webster defines complacency as self-satisfaction accompanied by unawareness of actual dangers or deficiencies. In brief, when it comes to workplace safety, complacency is the silent killer.
An employee with unverified intentions may be tempted not to go above and beyond for their organisation and lose the sense of accountability, influencing other employees to do the bare minimum, asserting autonomy, and inciting rebellion.
“I used to enjoy coming to work, putting in long hours, competing and helping the organisation succeed. Now, coming into work is increasingly frustrating. It’s hard to trust anyone’s intentions. Very little loyalty is left,” says a Fortune 500 executive. (Source: Forbes).
In its global CEO survey, PwC reported that 55% of CEOs think that their employees’ “I don’t care” attitude is the biggest threat to their organisation’s growth. As a leader aiming to build great teams, be mindful of creating a culture of trust and responsibility. Anticipate any signs that your employees might be adopting a “them versus you” mindset. Stay attuned to the subtle shifts indicative of a quiet revolution. Catch the signs that your employees may have grown complacent. Prioritise risk management.
Direct costs incurred due to employee turnover:
Indirect costs:
Smart are the leaders who are prepared. Reduce employee turnover: